Emotional Intelligence in Healthcare

Portfolio Description

Emotional Intelligence is a key skill set in all clinical settings as it is associated with many benefits both for healthcare professionals and patients. Emotional Intelligence includes a wide range of skills, such as empathy, self-awareness, emotion-regulation, effective communication and social skills, which healthcare professionals can learn and master in order to succeed in their everyday clinical practice.

Training in Emotional Intelligence is more critical than ever, as it enhances the doctor-patient relationship and communication, facilitates staff interaction and collaboration which leads to greater professional and patient satisfaction as well as better clinical outcomes.