In challenging times, virtual and remote communication has become a necessity. In this frame, healthcare professionals have shifted from the usual in-person care and started conducting remote patient consultations. Interacting with patients virtually or by phone can be challenging as practitioners need to continue providing support and medical education, follow up on patients, manage expectations, and ensure patient adherence.
It is more critical than ever for healthcare professionals to sharpen and empower their communication skills to succeed in patient care and use remote practice effectively, maintaining a trusted doctor-patient relationship in the absence of face-to-face consultation.